Terms and Conditions

These Terms and Conditions apply to all contracts between ProNetwork Media (Julien Hoffmann) and my clients for the provision of services in the areas of web development, app development and digital marketing.

Deviating terms of the client only become effective if I expressly agree to them in writing.

Contracts are concluded through my written confirmation or by the start of the provision of services.

Cost estimates are subject to change and non-binding unless expressly agreed otherwise.

Verbal side agreements require written confirmation to be effective.

The scope of my services results from the respective project description or quote.

Subsequent changes or additions require a written agreement and may be charged additionally.

I provide my services according to the recognised rules of technology and in compliance with the applicable standards.

All prices are exclusive of statutory VAT.

For projects over €1,000, a deposit of 50% is due before the project starts.

The remaining payment is due on project completion or acceptance.

Smaller projects under €1,000 are to be paid in full before the project starts.

In the event of late payment, default interest of 9 percentage points above the base rate is charged.

The client provides all documents, content and access data required for carrying out the project in good time.

Delays caused by late or incomplete provision of client content are not at my expense.

The client is responsible for the legality of the content they provide.

I warrant the functionality of my services for a period of 12 months from acceptance.

Minor errors and adjustments are remedied free of charge within the warranty.

The warranty does not cover damage caused by improper use, changes by third parties or force majeure.

In the case of justified complaints about defects, I initially have the right to remedy them.

Upon full payment, the usage rights to the created works pass to the client.

I reserve the right to use the project for reference purposes.

The source code remains my property until full payment.

Open-source components used are subject to their respective license terms.

I am liable without limitation in cases of intent and gross negligence.

In the case of slight negligence, I am only liable for the breach of essential contractual obligations, limited to the foreseeable damage.

Liability for indirect damage and lost profit is excluded.

Liability for data loss is limited to the typical recovery effort.

I treat all client data confidentially and in accordance with the GDPR.

Personal data is used only for the performance of the contract.

Details on data protection can be found in my privacy policy.

Both parties may terminate the contract without notice for good cause.

In the event of termination by the client, services already rendered are to be remunerated.

Termination must be in writing.

German law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.

The place of performance and jurisdiction is Lüneburg.

Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.

Amendments and additions must be in writing.